Download Avaya Aura Experience Portal with POM Implementation and Maintenance Exam.3314.BrainDumps.2019-12-17.37q.vcex

Vendor: Avaya
Exam Code: 3314
Exam Name: Avaya Aura Experience Portal with POM Implementation and Maintenance Exam
Date: Dec 17, 2019
File Size: 138 KB

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Demo Questions

Question 1
When the Avaya® Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow?
  1. ASR
  2. TTS
  3. MPP
  4. EPM
Correct answer: C
Explanation:
Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state
Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state
Question 2
Which two types of connections does the Experience Portal Short Message Service channel support? (Choose two.)
  1. HTML
  2. IMAP4
  3. SMPP
  4. POP3
  5. HTTP
Correct answer: CE
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101045870
Reference: https://downloads.avaya.com/css/P8/documents/101045870
Question 3
Which IP address is used by EPM to access or communicate with the MPP?
  1. Network Address (VoIP)
  2. Host Address
  3. Network Address (MRCP)
  4. Network Address (AppSvr)
Correct answer: B
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100146871
Reference: https://downloads.avaya.com/css/P8/documents/100146871
Question 4
Which IP address is used by the speech servers to communicate with the MPP when processing ASR and TTS transactions?
  1. Network Address (AppSvr)
  2. Network Address (VoIP)
  3. Host Address
  4. Network Address (MRCP)
Correct answer: D
Question 5
Parameters that affect how voice data is sent through the network are administered for which Avaya Aura® Experience Portal (AAEP) component?
  1. Primary EPM
  2. Auxiliary EPM
  3. Media Processing Platform
  4. Speech server
Correct answer: C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101045870
Reference: https://downloads.avaya.com/css/P8/documents/101045870
Question 6
If a call enters the system and matches more than one URI, what determines the application that will handle the request?
  1. The Launch Order link on the Add Application page is used to set the priority.
  2. The Start With field on the Add Application form sets the order.
  3. On the Add Application form, the Set Priority field assigns the priority.
  4. The inbound called numbers or URIs cannot match more than one application.
Correct answer: A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054959
Reference: https://downloads.avaya.com/css/P8/documents/101054959
Question 7
Which Avaya Aura® Experience Portal component interfaces with WebLM server for licensing services?
  1. Primary Experience Portal Manager
  2. Session Manager
  3. Communication Manager
  4. Media Processing Platform
  5. Auxiliary Experience Portal Manager
Correct answer: A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101045872
Reference: https://downloads.avaya.com/css/P8/documents/101045872
Question 8
Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?
  1. Web Service
  2. CCXML Browser
  3. System Manager
  4. Session Manager
Correct answer: C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100146998 (18)
Reference: https://downloads.avaya.com/css/P8/documents/100146998 (18)
Question 9
Which statement about Proactive Outreach Manager (POM) is true?
  1. The POM call back feature supports progressive dialing mode.
  2. POM provides Common Agent Desktop integration with Call Center Elite.
  3. Contact Recorder uses the same Dialer license for the integration with POM.
  4. POM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.
Correct answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101041969
Reference: https://downloads.avaya.com/css/P8/documents/101041969
Question 10
Which Proactive Outreach Manager (POM) server component is used for inter-process message communication between POM components?
  1. Campaign Director
  2. Campaign Manager
  3. Agent Manager
  4. Rule Engine
  5. ActiveMQ
Correct answer: E
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051674 (13)
Reference: https://downloads.avaya.com/css/P8/documents/101051674 (13)
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